We do wholesaling in good discounted price support your business or hobby budget.

We can ship your package to all over the World

for FREE SHIPPING CHARGE!!!

Do your shopping NO NEED to worry about shipping cost.

Order amount UNDER US$150 free by Airmail

Order amount   OVER US$150 free by Reg. Airmail

Other Carrier option please Email inform

Accept PAYPAL payment or contact us for your payment terms.

Send Order To You:

We station in Hong Kong one of the most efficiency city in the world.

And we can ship your order to all over the World ~ includes USA, Europe and any city that Hong Kong post office can be reach.

All orders will be shipped within 5 business days after confirmation of your payment. If for any reason there is a delay with your order, we will email inform you ASAP.

Also a reminder Email will be send right after the package had sent out.

We mail out the packages from Monday to Friday. (Except Post Office are closed for Hong Kong¡¦s Public Holidays)

***For your information:

Shipping Time to most of the Major Cities: around 7-10 days, International Cities: around 12 - 14 days. Postage to major area only, some country may need up to 3 weeks.

Shipping & Insuring Solution

Unregistered International Air Mail

We normally ship via UNREGISTERED International Airmail. It does NOT have a tracking number. It is not possible to track in the event of a lost package.

E-Crystal Beads HK is not responsible for any lost package using this shipping method.

Reg. Airmail:

Reg. Airmail has a tracking number and requested a signature from receiver. Currently we ship order for those amount over US$150 via Reg. Airmail at NO extra charge.

E-Crystal Beads HK is not responsible for any lost package using this shipping method.

Others Shipping Options:

Please inform us if you prefer other kind of shipping method, such as DHL, UPS, Fed-ex, TNT¡K

Insufficient or Incorrect Addresses

We print your postage address by auto system.

Please review your email confirmation as soon as you receive it to make sure the address is correct and updated. You may email us to advise us of an address correction before we ship.

We are not responsible for late or lost packages that result from an insufficient or incorrect address. If the package is returned to us and you desire to have it re-shipped, you will be charged for the additional shipping charge. If you decide not to have the package re-shipped, you will be refunded for the product amount only.

RETURNS POLICY:

We know how much your value time for picking our products, and we stand behind every product we sell. If you are not satisfied with our item, please return it in its original condition along with a copy of your invoice within 30 days for a refund or exchange. We will refund the amount you paid.

All sales come with 30 days warranty. If the item you have ordered is defective, email us within the warranty period and we will replace the defective item for you with a new item. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method. Buyers are responsible for all return shipping charges.

• For replacement, buyer must be returned within 30 days of receipt and in the original packaging accompanied with bill of sale.
• Absolutely no walk-in return/replacement service will be accepted.
• A refund may be issued if replacement is not available. " Pick up service is not available for return buyer .
• All defective products will be replaced within the appropriate warranty period.

Non-Refundable Items

Any item are defaced or physically damaged by end-user.

Need more information

Please email us if you want any more information.

Email : info@e-crystalbeads.com.hk